Pharmacy Technician - Medication Access Specialist

Tufts Medicine; Stoneham (MA); On-site; USD 33,000 - 43,000; Full time

Job summary

Tufts Medicine is seeking a Pharmacy Technician III on the Medication Access Team to support patients by facilitating access to specialty and non-specialty medications and navigating insurance requirements.

The role involves submitting and tracking prior authorizations, coordinating with insurers and clinicians, and documenting all activities in EMR and pharmacy systems to ensure timely therapy access.

Qualifications

• High school diploma or equivalent.
• Certified Pharmacy Technician (CPhT).
• Massachusetts Pharmacy Technician Registration.
• One year of pharmacy-related experience.

Responsibilities

• Submits, tracks, and follows up on prior authorization requests for medications.
• Communicates with insurance companies, patients, providers, nurses, pharmacists, and clinic staff regarding authorization status and medication access needs.
• Identifies and assists with medication access solutions, financial assistance programs, manufacturer assistance, and other coverage options.
• Documents activities accurately and timely within the EMR and pharmacy systems.
• Contributes to quality performance projects to help with barriers delaying patient access to therapy.

Skills

Prior authorizations

Communication

Organizational skills

Customer service

Pharmacy terminology

Education

Certified Pharmacy Technician (CPhT)

Massachusetts Pharmacy Technician Registration

Job description

Tufts Medicine is seeking a Pharmacy Technician III on the Medication Access Team to support patients by facilitating access to specialty and non-specialty medications and navigating insurance requirements.

The role involves submitting and tracking prior authorizations, coordinating with insurers and clinicians, and documenting all activities in EMR and pharmacy systems to ensure timely therapy access.