Pharmacy Technician – Medication Access & Prior Auth

Melrose Wakefield Hospital; Stoneham (MA); On-site; USD 34,000 - 43,000; Full time

Job summary

Melrose Wakefield Hospital is seeking a Pharmacy Technician III on the Medication Access Team. Under supervision, you will help patients obtain timely access to specialty and non-specialty medications by navigating insurance requirements and coordinating with clinicians.

The role emphasizes prior authorizations, care coordination, and accurate documentation in the EMR, with training provided for the right candidate. A hospital setting experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Certified Pharmacy Technician (CPhT) required.
• Massachusetts Pharmacy Technician Registration required.
• 1 year of pharmacy-related experience preferred.

Responsibilities

• Submit, track, and follow up on prior authorization requests.
• Communicate with insurance companies, patients, providers, and staff about authorization status.
• Identify medication access solutions and financial assistance options.
• Document activities accurately in EMR and pharmacy systems.
• Contribute to quality improvement projects to reduce barriers to therapy.

Skills

Organized & systematic

Effective communication

Telephone etiquette

Medication knowledge

Education

Massachusetts Pharmacy Technician Registration

Certified Pharmacy Technician (CPhT)

High school diploma or equivalent

Associate's degree (preferred)

Job description

Melrose Wakefield Hospital is seeking a Pharmacy Technician III on the Medication Access Team. Under supervision, you will help patients obtain timely access to specialty and non-specialty medications by navigating insurance requirements and coordinating with clinicians.

The role emphasizes prior authorizations, care coordination, and accurate documentation in the EMR, with training provided for the right candidate. A hospital setting experience is preferred.