Pharmacy Technician Lead – Training & Workflow Coach

Lincare Pharmacy Services Inc.; Florida; On-site; USD 52,000 - 68,000; Full time

Job summary

The Pharmacy Technician Lead at Lincare Pharmacy Services Inc. serves as a resource to Pharmacy Technicians, answering work-related questions and directing workflow while providing first-level leadership, training, and direction for staff technicians.

Responsibilities include customer service by answering the phone, providing correct pharmacy information or referring to a pharmacist if needed, and entering patient demographics and prescriptions accurately.

Qualifications

• High school diploma or GED is required.
• Must be a Registered Pharmacy Technician with the State Board of Pharmacy.
• Prior Pharmacy and/or Supervisor experience helpful.

Responsibilities

• Answer work related questions and direct workflow for staff technicians.
• Provide first level leadership, training and direction for staff technicians.
• Answer customer service calls and provide correct pharmacy information or escalate.
• Enter patient demographics and prescription information accurately.
• Train and supervise Pharmacy Technician staff and monitor workflow.
• Escalate issues to supervisor as appropriate.

Skills

Judgment

Customer Centered

Execution and Results

Planning and Improvement

Ethics and Compliance

Stays focused on own work

Stays open and learns

Demonstrates ability to work in diff.

Education

High School diploma or GED

Registered Pharmacy Technician with State Board

Prior Pharmacy/Supervisor experience helpful

Job description

The Pharmacy Technician Lead at Lincare Pharmacy Services Inc. serves as a resource to Pharmacy Technicians, answering work-related questions and directing workflow while providing first-level leadership, training, and direction for staff technicians.

Responsibilities include customer service by answering the phone, providing correct pharmacy information or referring to a pharmacist if needed, and entering patient demographics and prescriptions accurately.