Lead Pharmacy Technician & Training Coach

Lincare Holdings, Inc.; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Lincare Holdings, Inc. is seeking a Pharmacy Technician Lead to guide Pharmacy Technicians, answer questions, and Direct work flow. The role involves leadership, training, and ensuring accurate data entry and customer service.

The position emphasizes adherence to policies and ongoing staff development to maintain high quality service. The candidate will oversee workload allocation, monitor productivity, and escalate issues to supervision as needed, while maintaining professional standards and

Qualifications

• High School diploma or GED required.
• Must be a Registered Pharmacy Technician with the State Board of Pharmacy.
• Prior Pharmacy and/or Supervisor experience helpful.

Responsibilities

• Answer work-related questions and direct workflow for staff technicians.
• Provide first-level leadership, training, and direction for staff technicians.
• Provide customer service by answering phones and giving pharmacy information.
• Enter patient demographics accurately into the system with emphasis on correct spelling of name and DOB.
• Enter prescription information accurately into computer system (drug, strength, frequency, quantity, doctor, refills).
• Provide initial and ongoing training to Pharmacy Technician staff.
• Escalate issues to supervisor/manager as appropriate while following company policies.

Skills

Leadership

Customer service

Training

Ethics & compliance

Adaptability

Education

High School diploma or GED

Registered Pharmacy Technician (State Board)

Supervisor experience helpful

Job description

Lincare Holdings, Inc. is seeking a Pharmacy Technician Lead to guide Pharmacy Technicians, answer questions, and Direct work flow. The role involves leadership, training, and ensuring accurate data entry and customer service.

The position emphasizes adherence to policies and ongoing staff development to maintain high quality service. The candidate will oversee workload allocation, monitor productivity, and escalate issues to supervision as needed, while maintaining professional standards and