Pharmacy Technician IV: Claims, PA & Patient Support

Fairview Health Services; Shoreview (MN); On-site; USD 38,000 - 46,000; Full time

Job summary

Fairview Health Services is seeking a Pharmacy Technician to support patient claims processing and medication delivery within our pharmacy operations in Minnesota. Under pharmacist supervision, you will verify eligibility, process orders, obtain prior authorizations and assist with billing issues and patient education.

You will work with a team to coordinate medication deliveries, provide excellent customer service, and help improve workflows.

Qualifications

• Graduate of Pharmacy Tech Program.
• 2 years experience as a pharmacy technician.
• Pharmacy Technician MN.

Responsibilities

• Complete intake process for mail order, specialty, transplant and limited distribution pharmacy patients including new patient enrollment, insurance verification, medication refill and delivery schedule.
• Assist in resolving any billing issues, obtaining prior authorization for medications as needed, verifying eligibility and escalating as appropriate.
• Under the direction of the pharmacist, receive prescription/orders from patients, process manually or using the appropriate computer system and protocols in an accurate and timely manner in accordance with all legal, regulatory agency and Fairview requirements.
• Coordinate ordering, delivery of medications, supplies and equipment to patients and clinical areas as requested, as well as work closely with the rest of the leadership team to resolve any disruptions with this process.
• Communicates directly with patient to assist them in awareness of their medications.
• Act as subject matter expert and assist supervisor in managing workflow by performing independent problem solving and decision making.
• Train all new call center technician training for new hires and peers transitioning into new roles.
• Other responsibilities as assigned including but not limited to: data collection, reporting, process improvement and maintenance of patient education materials.

Skills

Communication skills

Customer service

Data entry

Education

Pharmacy Technician MN

Pharmacy Tech Program Graduate

Job description

Fairview Health Services is seeking a Pharmacy Technician to support patient claims processing and medication delivery within our pharmacy operations in Minnesota. Under pharmacist supervision, you will verify eligibility, process orders, obtain prior authorizations and assist with billing issues and patient education.

You will work with a team to coordinate medication deliveries, provide excellent customer service, and help improve workflows.