Pharmacy Technician IV - Specialty

Fairview Health Services; Shoreview (MN); On-site; USD 38,000 - 46,000; Full time

Job summary

Fairview Health Services is seeking a Pharmacy Technician to support patient claims processing and medication delivery within our pharmacy operations in Minnesota. Under pharmacist supervision, you will verify eligibility, process orders, obtain prior authorizations and assist with billing issues and patient education.

You will work with a team to coordinate medication deliveries, provide excellent customer service, and help improve workflows.

Qualifications

• Graduate of Pharmacy Tech Program.
• 2 years experience as a pharmacy technician.
• Pharmacy Technician MN.

Responsibilities

• Complete intake process for mail order, specialty, transplant and limited distribution pharmacy patients including new patient enrollment, insurance verification, medication refill and delivery schedule.
• Assist in resolving any billing issues, obtaining prior authorization for medications as needed, verifying eligibility and escalating as appropriate.
• Under the direction of the pharmacist, receive prescription/orders from patients, process manually or using the appropriate computer system and protocols in an accurate and timely manner in accordance with all legal, regulatory agency and Fairview requirements.
• Coordinate ordering, delivery of medications, supplies and equipment to patients and clinical areas as requested, as well as work closely with the rest of the leadership team to resolve any disruptions with this process.
• Communicates directly with patient to assist them in awareness of their medications.
• Act as subject matter expert and assist supervisor in managing workflow by performing independent problem solving and decision making.
• Train all new call center technician training for new hires and peers transitioning into new roles.
• Other responsibilities as assigned including but not limited to: data collection, reporting, process improvement and maintenance of patient education materials.

Skills

Communication skills

Customer service

Data entry

Education

Pharmacy Technician MN

Pharmacy Tech Program Graduate

Job description

Job Overview

This position provides telephone and/or the processing of patient claims support to pharmacy patients, providers and pharmacies ensuring that patients are eligible for and receive prescribed medications in an accurate and timely manner via appropriate delivery methods. This includes managing prior authorization and other reimbursement requirements, patient tracking, customer service, patient education, issue resolution and/or escalation and ensuring claims are submitted correctly and paid by third party payers.

Responsibilities

• Complete intake process for mail order, specialty, transplant and limited distribution pharmacy patients including new patient enrollment, insurance verification, medication refill and delivery schedule.
• Assist in resolving any billing issues, obtaining prior authorization for medications as needed, verifying eligibility and escalating as appropriate.
• Under the direction of the pharmacist, receive prescription/orders from patients, process manually or using the appropriate computer system and protocols in an accurate and timely manner in accordance with all legal, regulatory agency and Fairview requirements.
• Coordinate ordering, delivery of medications, supplies and equipment to patients and clinical areas as requested, as well as work closely with the rest of the leadership team to resolve any disruptions with this process.
• Communicates directly with patient to assist them in awareness of their medications.
• Act as subject matter expert and assist supervisor in managing workflow by performing independent problem solving and decision making.
• Train all new call center technician training for new hires and peers transitioning into new roles.
• Other responsibilities as assigned including but not limited to: data collection, reporting, process improvement and maintenance of patient education materials.

Required Qualifications

• Graduate of Pharmacy Tech Program
• 2 years experience as a pharmacy technician
• Pharmacy Technician MN

Preferred Qualifications

• 3 years pharmacy technician experience in a call center environment
• Pharmacy Technician Natl

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status