Pharmacy Technician - Inventory & Patient Care Champion

Beth Israel Deaconess Medical Center, Inc.; Westwood (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Beth Israel Lahey Health in Westwood, MA is seeking a Shared Services Pharmacy Technician to support inventory and logistics for the outpatient network, including call center and data entry operations.

You will enter orders, resolve PBM billing issues, assist with patient calls and enrollment in copay programs, and collaborate with pharmacists to ensure accurate delivery and timely service.

Qualifications

• High School diploma or GED required.
• Mass Registered Pharmacy Tech registration required.
• 1-3 years related work experience preferred.
• Basic familiarity with computers and web-based applications.

Responsibilities

• Enter new and refill orders accurately and timely.
• Resolve PBM billing problems and issues.
• Handle phone inquiries and initial prescription intake.
• Cross-train in different roles within the facility as needed.
• Assist patients with enrollment in copay assistance programs.
• Support prior authorization processes and appeals.
• Manage mail/delivery of Rx orders and address delivery issues.

Skills

PBM billing

Call center

Data entry

Bilingual

Customer service

Education

Mass Registered Pharmacy Tech

High School diploma or GED

Tools

PBM systems

Web-based applications

Job description

Beth Israel Lahey Health in Westwood, MA is seeking a Shared Services Pharmacy Technician to support inventory and logistics for the outpatient network, including call center and data entry operations.

You will enter orders, resolve PBM billing issues, assist with patient calls and enrollment in copay programs, and collaborate with pharmacists to ensure accurate delivery and timely service.