Pharmacy Technician Intake

The Visual Group; Cary (NC); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Job summary

Actalent is hiring a Pharmacy Technician Intake in Cary, NC. This role reviews referrals, verifies prescription data, builds patient profiles, and coordinates with providers to ensure accurate processing and timely patient access to medications.

You will maintain records in pharmacy systems and support cross-functional teams in a high-volume environment. Qualified candidates hold a CPhT certification, NC BOP registration, and prior pharmacy experience.

Qualifications

• Certified Pharmacy Technician (CPhT) in good standing.
• Active NC Board of Pharmacy (NCBOP) registration.
• Experience working in a pharmacy environment.
• Strong data entry and computer skills with high accuracy.
• Ability to prioritize multiple tasks in a fast-paced setting.
• Excellent communication, organization, and time-management skills.
• High school diploma or equivalent.

Responsibilities

• Review incoming referrals to ensure information is complete, accurate, and ready for processing.
• Create and maintain patient and provider records in pharmacy systems.
• Verify prescription information for completeness and accuracy prior to processing.
• Communicate with healthcare providers to clarify prescriptions and provide status updates.
• Document referral activity and progress notes to support workflow across teams.
• Enter and maintain provider information, including NPI data.
• Perform high-volume data entry with accuracy and speed.
• Collaborate with cross-functional teams to support patient access to specialty medications.
• Troubleshoot and resolve referral-related issues using sound judgment.
• Support additional pharmacy operations as needed.

Skills

Pharmacy data entry

Attention to detail

Communication skills

Multi-tasking

Problem-solving

Education

Certified Pharmacy Technician (CPhT) - certification

Active NC BOP registration

High school diploma or equivalent

Tools

Pharmacy systems software

Job description

Are you a certified Pharmacy Technician who thrives in a fast‑paced environment and enjoys solving problems, working with healthcare providers, and ensuring patients receive the medications they need? Join a growing specialty pharmacy organization dedicated to improving medication access and delivering exceptional patient care.

As a Pharmacy Technician Intake, you'll play a critical role in the patient journey by reviewing referrals, verifying prescription information, creating patient profiles, and partnering with providers to ensure every referral is processed accurately and efficiently. Your attention to detail and commitment to quality will directly impact patient outcomes and access to life‑changing therapies.

What You’ll Do

• Review incoming referrals to ensure all required information is complete, accurate, and ready for processing.
• Create and maintain patient and provider records within pharmacy systems.
• Verify prescription information for completeness and accuracy prior to processing.
• Communicate with healthcare providers to clarify prescriptions, resolve missing information, and provide referral status updates.
• Accurately document referral activity and progress notes to support seamless workflow across teams.
• Enter and maintain provider information, including National Provider Identifier (NPI) data.
• Perform high‑volume data entry while maintaining exceptional accuracy and attention to detail.
• Collaborate with cross‑functional teams to support timely patient access to specialty medications.
• Troubleshoot and resolve referral‑related issues using sound judgment and problem‑solving skills.
• Support additional pharmacy operations and patient access initiatives as needed.

What We’re Looking For

Required Qualifications

• Current Certified Pharmacy Technician (CPhT) certification in good standing.
• Active Pharmacy Technician registration with the North Carolina Board of Pharmacy (NCBOP).
• Prior experience working in a pharmacy environment.
• Strong data entry and computer skills with a high level of accuracy.
• Ability to prioritize multiple tasks and work efficiently in a fast‑paced setting.
• Excellent communication, organization, and time‑management skills.
• High school diploma or equivalent.

Preferred Qualifications

• 2+ years of pharmacy operations experience.
• Specialty pharmacy, medication access, or referral processing experience.
• Experience in a call center or high‑volume healthcare environment.
• Familiarity with provider data management and NPI systems.
• Strong documentation and problem‑solving abilities.
• Healthcare industry experience beyond pharmacy operations.

Why Join Us?

• Be part of a rapidly growing specialty pharmacy dedicated to improving patient access to essential medications.
• Work with a collaborative team focused on quality, service, and patient outcomes.
• Gain valuable experience in specialty pharmacy operations and healthcare coordination.
• Opportunities for professional growth and development.
• Monday‑Friday schedule with no weekends or major holidays.

Work Environment

This position is based in a professional, call center‑style specialty pharmacy setting where team members collaborate to help patients access critical medications. Most communication occurs through phone and electronic systems, with no direct face‑to‑face patient interaction.

The pharmacy operates Monday through Friday from 8:00 AM to 8:00 PM EST and is closed on weekends and major holidays. During the initial reverification project period, the schedule will be onsite Monday‑Friday, 9:00 AM to 6:00 PM. After project completion, schedules may transition to 11:00 AM to 8:00 PM, with potential hybrid work opportunities for permanent team members based on business needs.

Job Type & Location

This is a Contract position based out of Cary, NC.

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&DD for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cary, NC.

Application Deadline

This position is anticipated to close on Sep 23, 2026.

Equal Opportunity Employer

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information Collection

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Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.