Pharmacy Technician — In-Training for Certification

Hy-Vee Inc; City of Corning (NY); On-site; USD 21,000 - 32,000; Full time

Job summary

Hy-Vee Inc. is seeking a Non-Certified Pharmacy Technician to support pharmacists in the processing of prescriptions, insurance billing, and inventory.

This hourly role emphasizes customer service, learning on the job, and teamwork within a bustling retail pharmacy. You will assist with prescription processing, maintain patient information with HIPAA safeguards, and help ensure accurate dispensing and labeling under pharmacist supervision.

Qualifications

• High school diploma or equivalent required.
• Working toward licensed technician certification through a certified national program required.
• Previous experience as a pharmacy clerk preferred.
• Vaccination certification required if administering vaccines, as required by law.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Handle customer inquiries that do not require a pharmacist's expertise and judgment
• Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist
• Contact doctor's offices to take or request refill prescriptions as needed
• Gather and maintain accurate patient information required to prepare prescriptions
• Assist pharmacists in preparing prescription drug products for dispensing
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed
• Prepare and submit insurance claims and assist with third‑party insurance billing and troubleshooting
• File prescriptions after they have been dispensed and report any medication errors to appropriate personnel
• Order, check in, and stock pharmacy supplies and log invoices as necessary
• Perform cash transactions accurately
• Administer vaccines as allowed by law, with required certification where applicable
• Maintain the confidentiality of customers' private medical information in accordance with HIPAA
• Adhere to all statutes and regulations pertaining to a pharmacy technician
• Work with co‑workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy‑Vee policies and store guidelines
• Report to work when scheduled and on time

Skills

Problem solving

Arithmetic calculations

Technical documentation

Customer counseling

HIPAA compliance

Education

High school diploma or equivalent

Licensed technician certification in progress

Pharmacy clerk experience

Vaccination certification

Job description

Hy-Vee Inc. is seeking a Non-Certified Pharmacy Technician to support pharmacists in the processing of prescriptions, insurance billing, and inventory.

This hourly role emphasizes customer service, learning on the job, and teamwork within a bustling retail pharmacy. You will assist with prescription processing, maintain patient information with HIPAA safeguards, and help ensure accurate dispensing and labeling under pharmacist supervision.