Pharmacy Technician in Training — Certification Path

Hy-Vee Inc; Des Moines (IA); On-site; USD 32,000 - 40,000; Full time

Job summary

Hy-Vee Inc. is seeking a Non-Certified Pharmacy Technician to support pharmacists in prescription processing, insurance billing, inventory, and customer service, while gaining hands-on experience toward national certification.

You will perform prescription processing, stock management, vaccine administration where allowed, and ensure patient information remains confidential under HIPAA, all while maintaining accuracy and a team-focused approach in a fast-paced retail pharmacy.

Qualifications

• High school diploma or equivalent is required.
• Working toward licensed technician certification through a certified national program.
• Vaccination certification is required if administering vaccines.
• Previous experience as a pharmacy clerk preferred.
• Employment is contingent upon the successful completion of a pre employment drug screen.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile.
• Handle customer inquiries that do not require a pharmacist's expertise and judgment.
• Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
• Contact doctor's offices to take or request refill prescriptions as needed.
• Gather and maintain accurate patient information required to prepare prescriptions.
• Assist pharmacists in preparing prescription drug products for dispensing.
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed.
• Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting.
• File prescriptions after they have been dispensed and report any medication errors to appropriate personnel.
• Order, check in, and stock pharmacy supplies and log invoices as necessary.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law, with required certification where applicable.
• Maintain the cleanliness of the pharmacy and dispensing area.
• Maintain the confidentiality of customers' private medical information in accordance with HIPAA.
• Adhere to all statutes and regulations pertaining to a pharmacy technician.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Assist in other areas of the store as needed and take on special projects as assigned.
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines.
• Report to work when scheduled and on time.

Skills

Customer service

Detail-oriented

Communication skills

HIPAA compliance

Team player

Education

High school diploma or equivalent

Working toward licensed technician certification

Vaccination certification

Previous experience as a pharmacy clerk preferred

Job description

Hy-Vee Inc. is seeking a Non-Certified Pharmacy Technician to support pharmacists in prescription processing, insurance billing, inventory, and customer service, while gaining hands-on experience toward national certification.

You will perform prescription processing, stock management, vaccine administration where allowed, and ensure patient information remains confidential under HIPAA, all while maintaining accuracy and a team-focused approach in a fast-paced retail pharmacy.