Pharmacy Technician II - Mail Center

Dartmouth-Hitchcock Health; Manchester (NH); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

HDHP + HSA

PPO Plan

Retirement plan matching

Paid time off

Shift differential

Tuition reimbursement

Dental

Vision

Job summary

Dartmouth-Hitchcock Health is seeking a Certified Pharmacy Technician I to support drug distribution under supervision of a licensed Pharmacist. This is a full-time, 40-hour per week position with Monday through Friday 6:30 am to 3:00 pm.

The role emphasizes accurate medication preparation, stocking automated dispensing systems, and collaboration with the pharmacy team. Applicants should have an associates degree in health or related field and NH Pharmacy Technician licensure.

Qualifications

• Associates degree in health or related field with 1 year of pharmacy experience preferred.
• Ability to work in a fast-paced environment with accuracy.
• Strong customer service skills, including phone interactions.
• Ability to multitask and attention to detail.
• Ability to maintain composure under stressful situations.

Responsibilities

• Answers phones and triages customer service issues.
• Prepares prescription and non-prescription medication and/or devices.
• Stocks and replenishes stock locations and automated dispensing machines (ADMs) and/or robots.
• Serves as a preceptor and assists with orientation and training of pharmacy department staff.
• Communicates supply issues, problems or discrepancies appropriately.
• Delivers meds to beds or patient care area.
• Performs purchasing and billing functions.
• Establishes and maintains training materials.
• Prepares intravenous admixtures or other sterile drug products under supervision of a licensed Pharmacist.
• Prepares or compounds non-sterile, non-antineoplastic drug products under supervision of a licensed Pharmacist.
• Maintains the hardware and software of the department's multiple computer systems.
• Electronically processes prescription orders and prepares prescriptions for verification by a pharmacist (Outpatient).
• Processes third party claims (Outpatient).
• Performs in the call center, mail order processing, takes verbal orders from providers, runs registers, data entry, production, and transfers prescriptions.

Skills

Phone interactions

Strong customer service

Multitasking

Attention to detail

Fast-paced environment

Education

Associates degree in health or related field

Job description

Overview

Under the supervision of a licensed Pharmacist performs routine and specialized technical and clerical duties for drug distribution to patients. This job builds on the responsibilities of a Pharmacy Technician Certified I.

This is a Full-Time, 40hr per week, benefitted position. Monday - Friday 6:30 am - 3:00 pm

Dartmouth has a healthy disregard for the impossible!

DH Offers You:

• Employees hired to work at least 0.50 FTE (20 hours per week) and their eligible dependents may participate in Dartmouth Health benefit plans on the employee's first day of employment.
• Medical Insurance: Two medical plans available through Anthem BC/BS: Employees also receive a base employer contribution of 4% of biweekly pay plus a High Deductible Health Plan (HDHP) that is matched with a Health Savings Account and a PPO Plan that features higher premiums balanced by copays and lower deductibles.
• Retirement: Employee contributions are vested immediately. Biweekly matching contribution of 50% on up to 4% of pay saved-for a maximum match of 2% of pay.
• Paid Time Off: Paid time off is accrued per pay period based on hours worked. This includes six paid holidays.
• Shift Differential:10% evening, 20% night, and 15% weekend shift differentials when applicable.
• Tuition Reimbursement: Up to $3,000 per year.
• Dental
• Vision

#CertifiedPharmacyTechnician #Pharmacy

Responsibilities

1. Answers Phones and triages customer service issues.
2. Prepares prescription and non-prescription medication and/or devices.
3. Stocks and replenishes stock locations and automated dispensing machines (ADMs) and/or robots (example: shelves, carousels, Parata).
4. Serves as a preceptor and assists with orientation and training of pharmacy department staff.
5. Communicates supply issues, problems or discrepancies appropriately.
6. Assists in revising policy and procedure
7. Delivers meds to beds or patient care area
8. Performs purchasing and billing functions.
9. Establishes and maintains training materials
10. Inpatient Only:
11. Prepares intravenous admixtures or other sterile drug products (excluding antineoplastic medications) in accordance with USP chapter <797> under supervision of a licensed Pharmacist.
12. Prepares or compounds non-sterile, non-antineoplastic drug products in accordance with USP chapter <795> under supervision of a licensed Pharmacist.
13. Maintains the hardware and software of the department's multiple computer systems.
14. Outpatient Only:
15. Electronically processes prescription orders and prepares prescriptions for verification by a pharmacist.
16. Processes third party claims.
17. Performs in the call center, mail order processing, takes verbal orders from providers, runs registers, data entry, production, and transfers prescriptions.
18. Performs other duties as required or assigned.

Qualifications

• Associates degree in a health or related field, with 1 year of pharmacy experience, or the equivalent in education and experience preferred.
• Ability to flexibly work in a fast paced environment with accuracy.
• Strong customer service skills, including phone interactions
• Ability to multitask and attention to detail.
• Ability to maintain composure under stressful situations.

Required Licensure/Certifications

• Certified Pharmacy Technician with the NH Board of Pharmacy required
• National Certified Pharmacy Technician (CPhT) certification with PTCB or NHA required