Pharmacy Technician Certified II

D-H Lebanon-MHMH; Lebanon (NH); Remote; USD 31,000 - 48,000; Full time

Job summary

Dartmouth Health's D-H Lebanon-MHMH is seeking a Pharmacy Technician with responsibilities spanning inpatient and outpatient settings, supporting pharmacists with dispensing, documentation, and customer service tasks. The role emphasizes accuracy in fast-paced environments, remote work, and ongoing training for department staff.

Candidate must hold NH Pharmacist Technician licensure (CPhT) and have an associate degree in a health-related field with pharmacy experience.

Qualifications

• Associates degree in a health or related field, with 1 year of pharmacy experience preferred.
• Ability to work in a fast-paced environment with accuracy.
• Strong customer service skills, including phone interactions.
• Ability to multitask and maintain attention to detail.
• Maintain composure under stressful situations.

Responsibilities

• Answers phones and triages customer service issues.
• Prepares prescription and non-prescription medication and/or devices.
• Stocks and replenishes stock locations and automated dispensing machines (ADMs) and robots.
• Serves as a preceptor and assists with orientation and training of staff.
• Communicates supply issues, problems or discrepancies appropriately.
• Delivers meds to beds or patient care areas.
• Performs purchasing and billing functions.
• Establishes and maintains training materials.
• Inpatient: prepares intravenous admixtures or sterile drug products under supervision.
• Outpatient: processes electronic orders and third party claims; call center, data entry, and transfers prescriptions.

Skills

Customer service

Phone interactions

Multitasking

Attention to detail

Stays calm under pressure

Education

Associates degree in health or related field

Job description

Overview

Under the supervision of a licensed Pharmacist performs routine and specialized technical and clerical duties for drug distribution to patients. This job builds on the responsibilities of a Pharmacy Technician Certified I.

Responsibilities

• Answers Phones and triages customer service issues.
• Prepares prescription and non‑prescription medication and/or devices.
• Stocks and replenishes stock locations and automated dispensing machines (ADMs) and/or robots (example: shelves, carousels, Parata).
• Serves as a preceptor and assists with orientation and training of pharmacy department staff.
• Communicates supply issues, problems or discrepancies appropriately.
• Assists in revising policy and procedure
• Delivers meds to beds or patient care area
• Performs purchasing and billing functions.
• Establishes and maintains training materials
• Inpatient Only:
• Prepares intravenous admixtures or other sterile drug products (excluding antineoplastic medications) in accordance with USP chapter under supervision of a licensed Pharmacist.
• Prepares or compounds non‑sterile, non‑antineoplastic drug products in accordance with USP chapter under supervision of a licensed Pharmacist.
• Maintains the hardware and software of the department's multiple computer systems.
• Outpatient Only:
• Electronically processes prescription orders and prepares prescriptions for verification by a pharmacist.
• Processes third party claims.
• Performs in the call center, mail order processing, takes verbal orders from providers, runs registers, data entry, production, and transfers prescriptions.
• Performs other duties as required or assigned.

Qualifications

• Associates degree in a health or related field, with 1 year of pharmacy experience, or the equivalent in education and experience preferred.
• Ability to flexibly work in a fast paced environment with accuracy.
• Strong customer service skills, including phone interactions
• Ability to multitask and attention to detail.
• Ability to maintain composure under stressful situations.

Required Licensure/Certifications

• Certified Pharmacy Technician with the NH Board of Pharmacy required
• National Certified Pharmacy Technician (CPhT) certification with PTCB or NHA required

• Remote: Fully Remote
• Area of Interest: Allied Health
• Pay Range: $22.27/Hr. - $34.51/Hr.
• FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
• Shift: Day
• Job ID: 42574

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans.

Dartmouth Health is an Equal Opportunity and Affermative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy‑related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.