Pharmacy Technician - Customer Health & Wellness Support

The Kroger Co.; Lexington (KY); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

The Kroger Co. in Lexington, KY is seeking a Pharmacy Clerk to provide exceptional customer service while supporting health and wellness initiatives. You will assist in patient-facing tasks, manage inventory, handle billing, and ensure compliance with HIPAA and safety guidelines.

Responsibilities include handling medication-related processes, answering inquiries, and maintaining a clean, organized work environment to deliver a positive customer experience.

Formación

• High School Diploma or GED.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsabilidades

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Follow food safety, sanitation and safety regulations and notify management of unsafe conditions.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow guidelines on computerized inventory management and ordering of medications, devices, supplements and supplies.
• Maintain clean and organized work stations and customer waiting areas.
• Count, measure and prepare specified product per best practices.
• Complete billing procedures to ensure value for customers and company.
• Answer phone and triage inquiries as appropriate.
• Adhere to cashier policies for tendering electronic payments and cash/cheques.
• Provide stellar customer experience while completing reception, data entry, adjudication, and product dispensing steps.
• Assist pharmacist in responsibilities not requiring professional judgement.
• Adhere to HIPAA and company policies on patient information.
• Support health and wellness initiatives.

Educación

High School Diploma or GED

Must be 18 years old

Descripción del empleo

The Kroger Co. in Lexington, KY is seeking a Pharmacy Clerk to provide exceptional customer service while supporting health and wellness initiatives. You will assist in patient-facing tasks, manage inventory, handle billing, and ensure compliance with HIPAA and safety guidelines.

Responsibilities include handling medication-related processes, answering inquiries, and maintaining a clean, organized work environment to deliver a positive customer experience.