Pharmacy Technician: Patient Care & Wellness Champion

The Kroger Co.; Independence (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a Pharmacy Clerk to provide exceptional customer service in a store environment, handling reception, data entry, and product dispensing under supervision.

You will assist the pharmacist and follow HIPAA regulations while maintaining a clean, organized workspace and accurate billing for customers. Responsibilities include ordering, inventory control, cashier duties, and triaging inquiries, with emphasis on safety, accuracy, and community health initiatives.

Qualifications

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Understand and perform ordering functions with primary and secondary wholesalers
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
• Count, measure and prepare specified product using company best practices
• Complete billing procedures adequately to assure best value to the customer and the company
• Answer phone and triage calls and answer inquiries as appropriate
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company’s policies regarding the same
• Support company health and wellness initiatives
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement

Skills

Customer service

Education

High School Diploma or GED

Must be 18 years old

Job description

The Kroger Co. is seeking a Pharmacy Clerk to provide exceptional customer service in a store environment, handling reception, data entry, and product dispensing under supervision.

You will assist the pharmacist and follow HIPAA regulations while maintaining a clean, organized workspace and accurate billing for customers. Responsibilities include ordering, inventory control, cashier duties, and triaging inquiries, with emphasis on safety, accuracy, and community health initiatives.