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Actalent is seeking a customer-focused Pharmacy Technician to support prescription fulfillment and act as a liaison with physician offices and healthcare providers. This position blends pharmacy operations, outbound calling, customer service and data entry in a fast-paced environment.
Under the direct supervision of a Pharmacist, you will prepare orders, handle high-volume outbound calls, maintain logs and ensure accurate documentation while upholding safety and compliance.
Pharmacy Technician (Customer Support & Prescription Fulfillment)
Location: 11 Chesterfield Industrial Blvd, Chesterfield, MO 63005
Schedule: Monday-Friday, 9:30 AM-6:00 PM
Overtime: Not Required
Our client is seeking a customer-focused Pharmacy Technician to support prescription fulfillment operations while serving as a key point of contact for physician offices and healthcare providers. This position combines pharmacy operations, outbound calling, customer service, and data entry in a fast-paced environment dedicated to delivering accurate and timely medication services.
This role is ideal for an experienced Pharmacy Technician who enjoys working with both healthcare professionals and pharmacy operations while maintaining a high level of accuracy and compliance.
Make outbound calls to physician offices, clinics, and healthcare providers (approximately 80-90 calls per day)
Handle inbound calls regarding prescription orders and medication inquiries
Provide exceptional customer service while maintaining professionalism and accuracy
Collaborate with internal departments to ensure prescriptions are processed and dispensed in a timely manner
Accurately document interactions and update patient or prescription information
Work under the direct supervision of a Pharmacist
Accurately prepare prescription orders in a timely manner
Locate and select the correct medication and strength for order fulfillment
Count, label, package, and prepare prescription medications for Pharmacist verification
Maintain prescription logs and required documentation
Assist with purchasing, receiving, and coordinating medication inventory
Maintain and update inventory reports
Remove expired or discontinued medications from inventory and complete required documentation
Calibrate pharmacy equipment and maintain calibration records
Assist with pharmacy temperature logs, cleaning logs, and related documentation
Ensure compliance with safety, quality assurance, accreditation, state, federal, and regulatory requirements
Follow all company policies and procedures
Active Pharmacy Technician Certification
High School Diploma or GED equivalent
Minimum of 2 years of Pharmacy Technician experience
Strong customer service and communication skills
Comfortable making a high volume of outbound calls
Accurate data entry and computer skills
Strong attention to detail and organizational abilities
Knowledge of medications commonly used to treat chronic and debilitating illnesses
Experience in specialty pharmacy, mail-order pharmacy, or high-volume pharmacy environments
Experience working with prescription fulfillment and inventory management processes
Thrives in a fast-paced, high-call-volume environment
Strong customer service mindset
Excellent attention to detail and documentation skills
Ability to multitask between phone calls, prescription processing, and data entry
Commitment to quality, compliance, and patient care
This is a Contract position based out of Chesterfield, MO.
The pay range for this position is $18.00 - $20.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
This is a hybrid position in Chesterfield,MO.
This position is anticipated to close on Oct 12, 2026.
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.