PHARMACY/TECHNICIAN

Kroger; Elizabethtown (KY); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision and prescription coverage

Flexible scheduling with paid time off

Employee Assistance Program

Associate discounts on purchases

Tuition reimbursement up to $21,000

Career growth training programs

Job summary

Kroger is seeking a Pharmacy Clerk in Elizabethtown, Kentucky, to provide top-notch customer service, assist with pharmacy operations, and maintain compliance with health regulations. Candidates should be at least 18 years old, possess a high school diploma or GED, and be able to handle confidential information.

The position offers flexible scheduling, a wide range of healthcare benefits, and significant tuition reimbursement for career growth. This is a great opportunity for those interested in a supportive work environment.

Qualifications

• Must be 18 years of age or older.
• Ability to handle highly confidential information.
• Meet minimum state requirements for the role.

Responsibilities

• Provide exceptional customer service.
• Maintain cleanliness and organization of workstations.
• Assist the pharmacist with duties, except those requiring judgment.
• Comply with all regulatory guidelines and safety standards.

Skills

Confidential information handling

Customer service

Order management

Conflict management

HIPAA regulation adherence

Education

High School Diploma or GED

Job description

Overview

Provide exceptional customer service to help people live healthier lives by treating our customers and employees fairly and ethically, ensuring a safe, clean, inclusive environment, and providing the right products, services, and care at the right time with fair and accurate pricing. Deliver direct patient intervention by offering health and wellness services and experiences that comply with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Comply with and reinforce all food safety, sanitation and safety regulations, guidelines, procedures and programs per company, local, state and federal health‑code regulations; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines on computerized inventory management, control, and ordering of medications, devices, supplements and supplies.
• Maintain departmental standards, keeping work stations and customer waiting areas clean and organized.
• Count, measure and prepare specified products using company best practices.
• Complete billing procedures to ensure value for customers and the company.
• Answer, triage and respond to phone calls and inquiries.
• Follow guidelines on accepting and tendering vendor coupons, cash limits and shrink guidelines.
• Operate the cash register and handle all cashier policies to prevent loss, including electronic fund transactions (credit/debit cards, EBT, gift cards), cash and check transactions.
• Provide a stellar customer experience while accurately completing all steps of reception, data entry, adjudication, and product dispensing.
• Assist the pharmacist in all responsibilities except those requiring pharmacist judgment.
• Adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and company policies regarding confidentiality.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a high‑paced, sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Support minors, individuals with special needs, and older adults through direct interaction.
• Perform essential job functions with or without reasonable accommodation (whether temporarily or permanently).

Qualifications

Minimum Requirements

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to handle highly confidential information.
• Meet minimum state requirements for the role.

Desired Qualifications

• Previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• Familiarity with EPRN.

Benefits

• A wide range of healthcare coverage, including comprehensive medical, dental, vision and prescription coverage, via company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑time and part‑time roles with paid time off, including holiday and sick leave based on eligibility and length of service.
• Emotional and financial support through free counseling (Employee Assistance Program) and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career via the industry‑leading Continuing Education program.
• Vast potential for career growth through industry‑leading training programs and diverse career pathways.