PHARMACY/TECHNICIAN

Kroger; Anchorage (AK); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Job summary

Kroger is seeking dedicated team members in Anchorage, Alaska, to provide exceptional customer service and assist in pharmacy operations. Responsibilities include complying with regulations, managing inventory, and assisting customers in a safe, inclusive environment.

The ideal candidate needs a High School Diploma or GED and must be 18 years old. The position offers comprehensive benefits and growth opportunities through extensive training programs.

Qualifications

• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform related functions.

Responsibilities

• Comply with local, state and federal regulations.
• Manage inventory and ordering functions.
• Provide direct service to customers and assist the pharmacist.

Skills

Customer service

Attention to detail

Conflict management

HIPAA compliance

Education

High School Diploma or GED

Tools

EPRN

Job description

Job Description

Provide exceptional customer service to help people live healthier lives by treating customers/employees fairly and ethically, creating a safe, clean, inclusive environment, and being a responsible member of the community. Deliver the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by offering health and wellness services, consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Understand and perform ordering functions with primary and secondary wholesalers
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
• Maintain departmental standards including keeping clean and organized workstations and customer waiting areas
• Count, measure and prepare specified product using company best practices
• Complete billing procedures adequately to assure best value to the customer and the company
• Answer phone and triage calls and answer inquiries as appropriate
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
• Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement
• Understand and adhere to HIPAA regulations and the company’s policies regarding the same
• Support company health and wellness initiatives
• Put away legend orders, including Central Fill deliveries
• Ability to work cooperatively in a high‑paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Qualifications

• High School Diploma or GED
• Must be 18 years old
• Ability to handle highly confidential information
• Meets minimum state requirements to perform the functions related to the position

Desired Qualifications

• Any previous comparable experience
• Any equivalent experience of a pharmacy clerk
• EPRN familiarity

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
• Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.