Pharmacy Support Specialist: Customer Experience

Walgreens; Oakland (MD); On-site; USD 2,204,000 - 2,480,000; Full time

Job summary

Walgreens is seeking staff to deliver a distinctive customer experience while assisting pharmacists and processing prescriptions. You will handle register duties, help customers, and contribute to store operation and merchandising.

The role emphasizes strong English communication, flexible scheduling including evenings/weekends, and prior retail experience. PTCB certification is preferred but not mandatory, with ongoing training provided.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Ability to count, measure and weigh medications accurately.

Responsibilities

• Provide courteous, friendly, and efficient checkout service at the registers.
• Assist pharmacists under supervision in processing prescriptions.
• Handle prescription-related inquiries and patient information with accuracy and confidentiality.
• Maintain store cleanliness, inventory, and merchandising to support customer experience.

Skills

Customer service

PTCB certification

Math skills

Computer skills

Job description

Walgreens is seeking staff to deliver a distinctive customer experience while assisting pharmacists and processing prescriptions. You will handle register duties, help customers, and contribute to store operation and merchandising.

The role emphasizes strong English communication, flexible scheduling including evenings/weekends, and prior retail experience. PTCB certification is preferred but not mandatory, with ongoing training provided.