Pharmacy Customer Experience Specialist

Walgreens; Kewanee (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to support pharmacy operations and provide excellent service at the register. You will assist the pharmacist under supervision, process prescriptions, and help customers with products and services in a fast-paced store.

The role emphasizes accurate medication handling, friendly cashier duties, and inventory maintenance, with a flexible schedule including evenings and weekends. Prior Walgreens experience and PTCB certification are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer PTCB certification.

Responsibilities

• Assist pharmacist under supervision in dispensing prescriptions.
• Provide courteous checkout service and greet customers.
• Enter patient and drug information in pharmacy systems.
• Maintain store cleanliness and merchandised displays.
• Handle inventory, pricing, and stock rotation.
• Support pharmacy workflow and scheduling.

Skills

Fluent English

Retail experience

Math skills

Computer skills

Inventory control knowledge

Education

PTCB certification

Job description

Walgreens is seeking a customer-focused team member to support pharmacy operations and provide excellent service at the register. You will assist the pharmacist under supervision, process prescriptions, and help customers with products and services in a fast-paced store.

The role emphasizes accurate medication handling, friendly cashier duties, and inventory maintenance, with a flexible schedule including evenings and weekends. Prior Walgreens experience and PTCB certification are preferred.