Pharmacy Service Specialist - Rx Processing & Customer Care

Weis Markets; Mifflinburg (PA); On-site; USD 21,000 - 30,000; Full time

Job summary

Weis Markets is seeking a Pharmacy Service Representative to ensure prompt service in the Pharmacy Department and to perform computer entry of prescriptions, patient and prescriber searches, insurance billing, and problem resolution. The role requires handling prescription processing, label creation, packaging, and maintaining department order.

The position involves inventory management, restocking, and compounding duties as allowed by state law, with focus on accuracy and customer service in a

Qualifications

• High school diploma or GED, plus 600 practical hours working in retail and/or pharmacy operations; or equivalent combination of education and experience.

Responsibilities

• Perform all functions and duties of a Pharmacy Service Representative to ensure prompt service in the Pharmacy Department.
• Perform computer entry of prescription information including patient search, prescriber search, drug selection, prescription interpretation & entry, insurance billing and basic problem resolution.
• Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices where permitted by state law.
• Retrieve the appropriate medication from inventory where permitted by state law.
• Create prescription labels and put them on prescription containers where permitted by state law.
• Place medication into prescription containers where permitted by state law.
• Complete paperwork related to filling prescriptions and input customer and prescription data into the computer system where permitted by law.
• Assist with maintaining the Pharmacy department by keeping it clean and in order.
• Assist in inventory management processes including order review, inventory returns, restocking shelves, and physical inventory preparation.
• Reconstitute oral liquids where permitted by state law.

Skills

Customer service

Pharmacy operations

Data entry

Education

High school diploma or GED

600 practical hours in retail/pharmacy operations

Job description

Weis Markets is seeking a Pharmacy Service Representative to ensure prompt service in the Pharmacy Department and to perform computer entry of prescriptions, patient and prescriber searches, insurance billing, and problem resolution. The role requires handling prescription processing, label creation, packaging, and maintaining department order.

The position involves inventory management, restocking, and compounding duties as allowed by state law, with focus on accuracy and customer service in a