Pharmacy Care & Customer Experience Specialist

Walgreens; Stoughton (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens seeks a Customer Service Associate to deliver a distinctive, friendly checkout experience while assisting the pharmacist under supervision. You will handle cash, recommend items, and support pharmacy operations in a fast-paced retail setting.

The role emphasizes excellent English communication, flexible scheduling, and prior retail experience, with opportunities to advance in pharmacy-related duties.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Register sales on cash register and provide courteous checkout service.
• Assist the pharmacist under supervision in pharmacy duties and use pharmacy systems to handle patient and drug information.
• Fill prescriptions by retrieving, counting and pouring medications under supervision; report errors.
• Support inventory management, shelf upkeep, and price checks as directed.
• Handle customer questions, returns, and exchange processes as needed.
• Maintain store cleanliness and ensure displays are well merchandised.

Skills

Customer service

Cash handling

Pharmacy support

Retail experience

Flexible schedule

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens seeks a Customer Service Associate to deliver a distinctive, friendly checkout experience while assisting the pharmacist under supervision. You will handle cash, recommend items, and support pharmacy operations in a fast-paced retail setting.

The role emphasizes excellent English communication, flexible scheduling, and prior retail experience, with opportunities to advance in pharmacy-related duties.