Pharmacy Customer Experience Specialist

Walgreens; Town of Beaver Dam (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a team member to assist pharmacists, operate cash registers, and deliver friendly customer service in a retail setting. You will help process prescriptions, manage inventory, and support store operations.

This role requires engagement with customers and adherence to safety and quality guidelines. The position emphasizes flexibility in scheduling, basic math and computer skills, and prior retail experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math and computer skills; knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and processing prescriptions.
• Provide courteous, efficient checkout service and engage customers.
• Maintain store cleanliness and inventory; assist with merchandise.
• Support pharmacy department on inventory management and pricing as directed.
• Provide photo area services and web order pickup responsibilities.

Skills

Customer service

Math skills

Computer skills

Inventory control

Education

PTCB certification

Job description

Walgreens is seeking a team member to assist pharmacists, operate cash registers, and deliver friendly customer service in a retail setting. You will help process prescriptions, manage inventory, and support store operations.

This role requires engagement with customers and adherence to safety and quality guidelines. The position emphasizes flexibility in scheduling, basic math and computer skills, and prior retail experience.