Pharmacy Service & Customer Experience Specialist

Walgreens

Garden City Park (NY)

On-site

USD 49,594,000 - 66,125,000

Full time

11 days ago
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Job summary

Walgreens is seeking a Pharmacy Customer Experience Clerk to provide friendly checkout service, assist the pharmacist under supervision, and help with medication processing and patient information entry.

The role emphasizes strong English communication, math accuracy, and friendly customer interactions, with opportunities in photo services and web order fulfillment. Flexible scheduling including evenings/weekends is required.

Qualifications

  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work flexible schedule, including evenings/weekends.
  • Six months of retail experience preferred.
  • Prior Walgreens experience preferred.
  • Good math skills for filling prescriptions accurately (counting/measuring).
  • Good computer skills and familiarity with store inventory control.
  • PTCB certification preferred.

Responsibilities

  • Register sales at cash register and provide courteous checkout service.
  • Assist pharmacist under supervision in dispensing prescriptions and entering patient information.
  • Process prescriptions and ensure accuracy of medications and possible interactions.
  • Maintain clean, well‑merchandised counters and shelves; assist with inventory and pricing.
  • Provide customer service in photo area and assist with web pick‑ups as needed.
  • Adhere to company policies and pharmacy quality standards.

Skills

Customer service
English fluency
Flexible schedule
Mathematical accuracy
Communication skills
Teamwork

Education

PTCB certification

Tools

POS system
Pharmacy software
Inventory management systems

Job description

Walgreens is seeking a Pharmacy Customer Experience Clerk to provide friendly checkout service, assist the pharmacist under supervision, and help with medication processing and patient information entry.

The role emphasizes strong English communication, math accuracy, and friendly customer interactions, with opportunities in photo services and web order fulfillment. Flexible scheduling including evenings/weekends is required.

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