Pharmacy Customer Service & Support Associate

Walgreens; Green Township (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring to support customer experience and pharmacy operations in a retail setting. You will assist pharmacists under supervision, handle cash transactions, and help customers locate products while ensuring correct use of pharmacy systems.

Strong English communication, willingness to work evenings/weekends, and PTCB certification or state registration are required. This role involves maintaining store standards and providing friendly service.

Qualifications

• Fluent in reading, writing and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• PTCB certification or state-required certification/registration.

Responsibilities

• Assist pharmacists in dispensing medications under direct supervision.
• Operate cash registers and provide efficient checkout service.
• Help patients access pharmacy and drug information using pharmacy systems.
• Ensure accurate prescription entry and check for possible interactions.

Skills

Customer service

Pharmacy support

Cash handling

English fluency

Education

PTCB certification

State-required certification/registration

Tools

Picture Care Plus

Pharmacy systems

Job description

Walgreens is hiring to support customer experience and pharmacy operations in a retail setting. You will assist pharmacists under supervision, handle cash transactions, and help customers locate products while ensuring correct use of pharmacy systems.

Strong English communication, willingness to work evenings/weekends, and PTCB certification or state registration are required. This role involves maintaining store standards and providing friendly service.