Pharmacy Receptionist

Access Healthcare Staffing & Recruitment; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Opportunities for growth and advancement

Supportive team environment

Job summary

Access Healthcare Staffing & Recruitment is seeking a professional Pharmacy Receptionist in Las Vegas. This role is the first point of contact for patients and requires excellent communication and multitasking abilities.

The ideal candidate will be organized, detail-oriented, and have experience in a medical or pharmacy setting. Benefits include paid time off and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist or medical office experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Answer and manage incoming phone calls professionally.
• Document accurate information from callers for record-keeping.
• Relay messages to appropriate staff members and ensure efficient workflow.

Skills

Excellent communication skills

Strong attention to detail

Multitasking abilities

Phone etiquette

Customer service skills

Education

High school diploma or equivalent

Tools

Basic office software

Job description

Position Summary

We are seeking a professional, friendly, and organized Pharmacy Receptionist to serve as the first point of contact for patients and healthcare providers. The primary responsibility of this role is to answer incoming phone calls, accurately document caller information and requests, and route messages to the appropriate pharmacy technician or pharmacist when necessary. The ideal candidate possesses excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced healthcare environment.

Essential Duties and Responsibilities

• Answer and manage incoming phone calls in a professional and courteous manner.
• Gather and document accurate information from callers, including patient details, contact information, and reason for the call.
• Relay messages and requests to pharmacy technicians, pharmacists, or other appropriate staff members.
• Assist with directing calls to the appropriate department or team member.
• Maintain organized records of phone messages and communications.
• Monitor and respond to general inquiries regarding pharmacy services.
• Assist with administrative and clerical tasks as needed.
• Maintain confidentiality and comply with HIPAA regulations and pharmacy policies.
• Support the pharmacy team in ensuring efficient workflow and excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, customer service, call center, medical office, or pharmacy experience preferred.
• Strong verbal and written communication skills.
• Excellent phone etiquette and customer service skills.
• Ability to accurately document information and follow instructions.
• Proficiency with computers, email, and basic office software.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.

Preferred Qualifications

• Experience working in a pharmacy, medical office, or healthcare setting.
• Familiarity with HIPAA and patient confidentiality requirements.
• Bilingual candidates are encouraged to apply.

Benefits

• Paid time off
• Health benefits (if applicable)
• Opportunities for growth and advancement
• Supportive team environment

We are an equal opportunity employer and welcome applicants from diverse backgrounds.