Pharmacy Patient Navigator: Billing & Aid

OSF HealthCare; Peoria (IL); On-site; USD 28,000 - 33,000; Full time

Job summary

OSF HealthCare in Peoria, IL is hiring a Pharmacy Patient Financial Navigator to ensure patients understand their financial responsibilities and insurance coverage. You will educate patients on estimated out-of-pocket costs and guide them through payment options and financial assistance programs.

The role involves verifying patient records, securing necessary authorizations, and assisting with billing inquiries while communicating clearly with patients and care teams.

Qualifications

• High School Diploma or GED required.
• Experience: 1 year in pharmacy tech OR billing/revenue cycle navigation.
• Illinois Pharmacy Technician license required.

Responsibilities

• Verify and maintain patient medical records.
• Explain estimated out-of-pocket costs to patients.
• Identify payer sources and obtain authorizations.
• Assist with billing and invoicing inquiries.
• Communicate clearly with patients, providers, and staff.

Skills

Interpersonal skills

Communication skills

Problem-solving

Customer service

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

OSF HealthCare in Peoria, IL is hiring a Pharmacy Patient Financial Navigator to ensure patients understand their financial responsibilities and insurance coverage. You will educate patients on estimated out-of-pocket costs and guide them through payment options and financial assistance programs.

The role involves verifying patient records, securing necessary authorizations, and assisting with billing inquiries while communicating clearly with patients and care teams.