Pharmacy Order Entry Technician

CommuniCare Health; Indiana; On-site; USD 25,000 - 34,000; Full time

Job summary

CommuniCare Health is seeking an Order Entry Technician in Indiana to ensure fast, professional, and accurate communication while handling medication orders and resident information. The role supports the Staff Pharmacist and involves entering new orders, updating resident data, and triaging calls.

The ideal candidate is a Registered or Certified Pharmacy Technician in Indiana with strong analytical and organizational skills, and excellent communication abilities.

Qualifications

• Must be a Registered or Certified Pharmacy Technician in Indiana.
• Previous experience in pharmacy or related fields.
• LTC pharmacy experience is a plus.
• Strong analytical and critical thinking skills.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Strong organizational skills.
• High School or Equivalent.

Responsibilities

• Review and input new/readmitted residents to include all pertinent information required to dispense medications in a safe, cost-effective manner for the resident.
• Maintain resident specific information by entering new information, updating and correcting information in pharmacy computer system as required.
• Use proper phone etiquette to provide facility/resident services.
• Triage patient calls to appropriate party.
• Answer phones to respond to orders inquiries.
• Enter new and refill orders into pharmacy computer system for Staff Pharmacist review.
• Maintain customers’ specific information by entering new information, updating and correcting information in pharmacy computer system as required.
• Answer phones to respond to orders inquiries.
• Place outbound calls to facilities to clarify orders as needed.
• Triage incoming faxes promptly and accurately.
• Establish and maintain good working relationships with billing operations specialists.

Skills

Analytical thinking

Communication skills

Attention to detail

Organizational skills

Education

High School or Equivalent

Job description

Job Address: 6335 Castleway Ct Indianapolis, IN 46250 Pharmacy Order Entry Technician Under general supervision of an Order Entry Supervisor, and in accordance with local, state, federal and company laws and regulations ensure delivery of excellent customer service through fast, professional and accurate communication.

Benefits

• Our employees enjoy competitive wages and PTO plans.
• We offer full time employees a menu of benefit options from life and disability plans to medical, dental and vision coverage, from quality benefit carriers.
• We also offer 401(k) with employer match and Flexible Spending Accounts.

Responsibilities

• Review and input new/readmitted residents to include all pertinent information required to dispense medications in a safe, cost-effective manner for the resident.
• Maintain resident specific information by entering new information, updating and correcting information in pharmacy computer system as required.
• Use proper phone etiquette to provide facility/resident services.
• Triage patient calls to appropriate party.
• Answer phones to respond to orders inquires.
• Enter new and refill orders into pharmacy computer system for Staff Pharmacist review.
• Maintain customers’ specific information by entering new information, updating and correcting information in pharmacy computer system as required.
• Answer phones to respond to orders inquires.
• Place outbound calls to facilities to clarify orders as needed.
• Triage incoming faxes promptly and accurately.
• Establish and maintain good working relationships with billing operations specialists.

Qualifications

• MUST BE a Registered or Certified Pharmacy Technician in the state of Indiana
• Previous experience in pharmacy or other related fields
• LTC pharmacy experience a plus
• Strong analytical and critical thinking skills
• Excellent written and verbal communication skills
• Strong attention to detail
• Strong organizational skills
• High School or Equivalent

Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions. Our more than 150 skilled nursing, assisted living, and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19, 000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia and Pennsylvania). As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident and a quality residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else. We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.