Pharmacy Order Entry Technician

MDE MD OMG EMP LLC; Maryland; On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive wages and PTO

Medical, dental and vision coverage

401(k) with employer match

Flexible Spending Accounts

Job summary

CommuniCare Family of Companies seeks a Maryland-licensed Pharmacy Technician to accurately input resident information, process medication orders, and support billing and customer service in a clinical setting.

You will handle phone inquiries, triage calls, and ensure data integrity across the pharmacy system while maintaining high standards of patient care and compliance.

Qualifications

• Must be a registered or certified Pharmacy Technician in Maryland.
• Previous experience in pharmacy or related fields preferred.
• LTC pharmacy experience a plus.
• Strong analytical and critical thinking skills.
• Excellent written and verbal communication Skills.
• Strong attention to detail and organizational skills.

Responsibilities

• Review and input new/readmitted residents to dispense medications safely and cost-effectively.
• Maintain resident information in pharmacy computer system and update as required.
• Provide facility/resident services with professional phone etiquette.
• Triage patient calls to appropriate party.
• Answer phones and respond to orders inquiries.
• Enter new and refill orders into the pharmacy system for Staff Pharmacist review.
• Maintain customers' information in the pharmacy system.
• Place outbound calls to facilities to clarify orders as needed.
• Triage faxes promptly and accurately and coordinate with billing ops specialists.

Skills

Pharmacy technician

Attention to detail

Communication skills

Analytical thinking

Phone etiquette

Education

High School diploma or equivalent

Tools

Pharmacy computer system

Job description

Job Address

799 Cromwell Park Dr Suites K-M Glen Burnie, MD 21061

Benefits

• Our employees enjoy competitive wages and PTO plans.
• We offer full time employees a menu of benefit options from life and disability plans to medical, dental and vision coverage, from quality benefit carriers.
• We also offer 401(k) with employer match and Flexible Spending Accounts.

Responsibilities

• Review and input new/readmitted residents to include all pertinent information required to dispense medications in a safe, cost-effective manner for the resident.
• Maintain resident specific information by entering new information, updating and correcting information in pharmacy computer system as required.
• Use proper phone etiquette to provide facility/resident services.
• Triage patient calls to appropriate party.
• Answer phones to respond to orders inquires.
• Enter new and refill orders into pharmacy computer system for Staff Pharmacist review.
• Maintain customers' specific information by entering new information, updating and correcting information in pharmacy computer system as required.
• Answer phones to respond to orders inquires.
• Place outbound calls to facilities to clarify orders as needed.
• Triage incoming faxes promptly and accurately.
• Establish and maintain good working relationships with billing operations specialists

Qualifications

• MUST BE a Registered or Certified Pharmacy Technician in the state of Maryland
• Previous experience in pharmacy or other related fields
• LTC pharmacy experience a plus
• Strong analytical and critical thinking skills
• Excellent written and verbal communication skills
• Strong attention to detail
• Strong organizational skills
• High School or Equivalent

Since 1984, CommuniCare Family of Companies has been committed to delivering exceptional person-centered care as a national leader in post-acute care for those that are chronically ill or have complex conditions. Our more than 150 skilled nursing, assisted living, and long-term care facilities deliver sophisticated and transformative care to nearly 16,000 residents and patients at any given time. CommuniCare employs more than 19,000 employees across six states (Ohio, Indiana, Maryland, Virginia, West Virginia and Pennsylvania). As a family owned and operated company, family and heart are woven into every aspect of our continuum of care. Our mission, to serve with pride, is evident and a quality residents, families and community partners have come to expect and trust. Dedicated to improving the lives of seniors, we put extraordinary service above all else. We continue to raise the bar and innovate wherever possible to deliver a higher quality of life for those far beyond our facilities. Because of this, our facilities are a better place for residents to live, patients to stay, employees to work and families to heal.