Pharmacy Order Entry Specialist - Mentored, Flexible Shifts

Synchrony Pharmacy; Hilliard (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

Synchrony Pharmacy is a long-term care pharmacy servicing senior living communities. This role focuses on accurate order entry, verification, and handling medication orders in a closed-door, non-customer-facing environment.

We offer a six-month training period with ongoing mentorship to support success in a team-based workflow and ensure quality patient care within a balanced schedule.

Qualifications

• Education: High School / GED.
• Experience: 1-3 years.
• Licenses: Board Licensed and/or Certified Pharmacy Technician (CPhT).

Responsibilities

• Enters customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased into the order entry system.
• Verifies and enters physician information into the system.
• Enters new medication orders and enters refills.
• Triages, correlates and distributes orders obtained from document imagining software.
• Receives and responds to customer complaints and/or issues.
• Forwards escalated concerns to the Order Entry Supervisor.
• Reviews and verifies customer and order information for correctness, checking it against previously obtained information as necessary.
• Assists specified departments in the preparation and shipment of orders to designated locations.
• Evaluates inventory records to determine availability of requested medication.
• Reviews orders for completeness according to reporting procedures and forwards incomplete orders for further processing.
• Answers phone calls from customers and provides customer services solutions.
• Other duties as assigned.

Skills

Data entry

Attention to detail

Communication

Education

High School / GED

Tools

Order entry system

Job description

Synchrony Pharmacy is a long-term care pharmacy servicing senior living communities. This role focuses on accurate order entry, verification, and handling medication orders in a closed-door, non-customer-facing environment.

We offer a six-month training period with ongoing mentorship to support success in a team-based workflow and ensure quality patient care within a balanced schedule.