Pharmacy Ops Lead — Team Development & Patient Experience

Walgreens; North Aurora (IL); On-site; USD 30,000 - 43,000; Full time

Job summary

Walgreens is seeking a full-time certified pharmacy technician to support day-to-day non-clinical pharmacy operations and patient services in a fast-paced environment. You will work under a pharmacist, process prescriptions, and help lead training and scheduling for pharmacy technicians.

The role emphasizes efficient workflow, accuracy in data entry, and commitment to compliant, quality patient care while supporting store leadership and community outreach.

Qualifications

• PTCB certification is required (except in Puerto Rico).
• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations and administrative activities to ensure efficient workflow and positive patient experience.
• Operate pharmacy systems to obtain patient and drug information and process prescriptions under pharmacist supervision.
• Lead training, scheduling and development of pharmacy technicians and manage performance including discipline and termination.

Skills

PTCB certification

English fluency

Flexible schedule

Education

High School Diploma

Job description

Walgreens is seeking a full-time certified pharmacy technician to support day-to-day non-clinical pharmacy operations and patient services in a fast-paced environment. You will work under a pharmacist, process prescriptions, and help lead training and scheduling for pharmacy technicians.

The role emphasizes efficient workflow, accuracy in data entry, and commitment to compliant, quality patient care while supporting store leadership and community outreach.