Pharmacy Ops Lead — People, Process & Patient Experience

Walgreens Co.; South Holland (IL); On-site; USD 31,000 - 49,000; Full time

Job summary

Walgreen Co. is seeking a full-time certified pharmacy technician to support day-to-day non-clinical pharmacy operations, ensure efficient workflow and a positive patient experience.

Under pharmacist supervision, assist with prescription data entry, patient registration, and routine administrative tasks while upholding company policies and regulatory requirements. You will lead training and performance management of pharmacy technicians, coordinate scheduling, and support inventory management.

Qualifications

• At least 1 year of pharmacy technician experience in retail or hospital setting.
• PTCB certification.
• Fluent reading, writing and speaking English.

Responsibilities

• Assist pharmacist with non-clinical duties including patient registration and prescription data entry.
• Support vaccine administration and health screenings where allowed by law.
• Ensure efficient workflow and accurate processing of prescriptions.
• Lead training, coaching and performance management of technicians.
• Maintain records and regulatory compliance under supervision.

Skills

English proficiency

Education

High School Diploma or equivalent

Tools

PTCB certification

Job description

Walgreen Co. is seeking a full-time certified pharmacy technician to support day-to-day non-clinical pharmacy operations, ensure efficient workflow and a positive patient experience.

Under pharmacist supervision, assist with prescription data entry, patient registration, and routine administrative tasks while upholding company policies and regulatory requirements. You will lead training and performance management of pharmacy technicians, coordinate scheduling, and support inventory management.