Pharmacy Operations Leader — People & Patient Experience

Walgreens Co.; Tinley Park (IL); On-site; USD 31,000 - 49,000; Full time

Job summary

Walgreens Co. is seeking a full-time certified pharmacy technician to support non-clinical pharmacy operations under a pharmacist's supervision.

The role focuses on patient registration, prescription data entry, and ensuring accurate workflow and patient experiences in a busy retail pharmacy. You will lead training, coaching, and performance management for technicians, help with inventory, audits, and store responsibilities, and participate in health services delivered within policy.

Qualifications

• High School Diploma or equivalent.
• PTCB certification (except in Puerto Rico).
• At least 1 year of work experience as a pharmacy technician in a retail or hospital setting.
• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Willingness to obtain active immunization certification within 90 days of hire.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations under pharmacist supervision.
• Assist pharmacist in patient care activities including registration and prescription data entry.
• Support inventory management, reports, and compliance with company policies and regulatory requirements.
• Lead training, coaching, and performance management of pharmacy technicians.

Skills

Fluent English

Flexible schedule

Education

High School Diploma

PTCB certification

Job description

Walgreens Co. is seeking a full-time certified pharmacy technician to support non-clinical pharmacy operations under a pharmacist's supervision.

The role focuses on patient registration, prescription data entry, and ensuring accurate workflow and patient experiences in a busy retail pharmacy. You will lead training, coaching, and performance management for technicians, help with inventory, audits, and store responsibilities, and participate in health services delivered within policy.