Pharmacy Ops Lead: Micro Fulfillment & Compliance

Walgreens; Mechanicsville (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Walgreens is seeking a Pharmacy Operations Lead to support daily Micro Fulfillment Center activities, ensuring timely and accurate prescription fulfillment. The role oversees prescription workflow, guides floor staff, provides escalated technical support, and ensures service quality in accordance with regulations.

Responsibilities include staffing coordination, on‑the‑floor training, safety and quality monitoring, and collaboration with internal teams to maintain stock and accurate dispensing.

Qualifications

• High school diploma or GED required.
• Must hold PTCB or ExCPT certification.
• Fluent reading, writing and speaking English.
• Basic PC skills and ability to navigate common software.

Responsibilities

• Owns shift readiness and execution by coordinating staffing and workflow.
• Guides team members on the floor to meet productivity and service expectations.
• Onboards, trains, and coaches staff to reinforce correct behaviors and standards.
• Ensures safety, quality, and regulatory compliance and escalates issues as needed.
• Monitors performance by reviewing productivity and quality metrics and sharing insights with leadership.
• Builds strong working relationships with internal and partner teams.
• Performs pharmacy duties under supervision of a pharmacist or supervisor.
• Supports inventory processes and handles medication storage and claims.

Skills

English fluency

Team coordination

Pharmacy operations

Education

High school diploma or GED

Tools

Walgreens systems

PC skills

Job description

Walgreens is seeking a Pharmacy Operations Lead to support daily Micro Fulfillment Center activities, ensuring timely and accurate prescription fulfillment. The role oversees prescription workflow, guides floor staff, provides escalated technical support, and ensures service quality in accordance with regulations.

Responsibilities include staffing coordination, on‑the‑floor training, safety and quality monitoring, and collaboration with internal teams to maintain stock and accurate dispensing.