Pharmacy Operations Lead & Tech Team Coach

Walgreens Co.; Memphis (TN); On-site; USD 31,000 - 49,000; Full time

Job summary

Walgreens Co. is seeking a full-time, on-site Pharmacy Technician in Memphis to support day-to-day non-clinical operations under pharmacist supervision.

The role includes data entry, medication preparation, vaccine administration support where allowed, and ensuring efficient workflow and strong customer service. The candidate will lead training and performance management for technicians, manage scheduling, and coordinate with the Pharmacy Manager to maintain compliance and inventory control.

Qualifications

• High School Diploma or GED required.
• PTCB certification required (except in Puerto Rico).
• 1 year of pharmacy technician experience in retail or hospital.
• Fluent English reading, writing, speaking.
• Willingness to work evenings/weekends; immunization certification within 90 days.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations and administrative tasks.
• Assist pharmacist in patient care activities including prescription data entry and medication prep.
• Lead training, coaching, and performance management of technicians.
• Handle customer experience and resolve complaints.
• Ensure compliant workflow and inventory management.

Skills

Fluent English

Flexible schedule

Education

High School Diploma or GED

PTCB certification

Job description

Walgreens Co. is seeking a full-time, on-site Pharmacy Technician in Memphis to support day-to-day non-clinical operations under pharmacist supervision.

The role includes data entry, medication preparation, vaccine administration support where allowed, and ensuring efficient workflow and strong customer service. The candidate will lead training and performance management for technicians, manage scheduling, and coordinate with the Pharmacy Manager to maintain compliance and inventory control.