Pharmacy Operations Lead - Team Coach & Workflow Champion

Walgreens; Hood River (OR); On-site; USD 31,000 - 49,000; Full time

Job summary

Walgreens in Hood River, OR is seeking a full-time certified pharmacy technician to support day-to-day non-clinical operations, ensure efficient workflow, and deliver a positive patient experience under the supervision of a pharmacist. You will operate pharmacy systems, assist with patient registration, data entry, and medication preparation, and help manage inventory and reporting.

The role includes leading training and performance management of technicians, scheduling, and contributing to

Qualifications

• High School Diploma, GED, or equivalent required.
• PTCB certification required (except Puerto Rico).
• At least 1 year of work experience as a pharmacy technician.
• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Willingness to obtain active immunization certification within 90 days of hire.

Responsibilities

• Assist pharmacist with patient registration, prescription data entry, and medication preparation.
• Provide non-clinical support to ensure accurate dispensing and efficient workflow.
• Handle customer questions and resolve complaints to enhance patient experience.
• Train, coach, and manage pharmacy technicians under supervision.
• Monitor inventory and assist with reporting as required.
• Ensure compliance with company policies and regulatory requirements.

Skills

Customer service

Communication

Team leadership

Education

High School Diploma or GED

PTCB certification

Job description

Walgreens in Hood River, OR is seeking a full-time certified pharmacy technician to support day-to-day non-clinical operations, ensure efficient workflow, and deliver a positive patient experience under the supervision of a pharmacist. You will operate pharmacy systems, assist with patient registration, data entry, and medication preparation, and help manage inventory and reporting.

The role includes leading training and performance management of technicians, scheduling, and contributing to