Pharmacy Operations Lead: People, Process & Patient Experience

Walgreens; Wheeling (IL); On-site; USD 31,000 - 43,000; Full time

Job summary

Walgreens in Wheeling, IL is seeking a full-time certified pharmacy technician to support non-clinical operations and assist pharmacists in daily duties, ensuring efficient workflow and a positive patient experience. Under pharmacist supervision, you will perform data entry, prescription processing, patient registration, and participate in vaccines and health screenings where allowed.

The role emphasizes accuracy, compliance, and strong customer service.

Qualifications

• PTCB certification required where allowed; one year of pharmacy technician experience in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• High School Diploma or GED or equivalent.

Responsibilities

• Assist pharmacist in patient care including registration and data entry.
• Prepare medications, count, verify under pharmacist supervision.
• Handle non-clinical duties and ensure compliant operations.
• Support inventory management and recordkeeping.
• Provide excellent customer service to ensure positive experiences.

Skills

PTCB certification

Fluent English

Flexible schedule

Pharmacy technician experience

Education

High School Diploma or GED

Job description

Walgreens in Wheeling, IL is seeking a full-time certified pharmacy technician to support non-clinical operations and assist pharmacists in daily duties, ensuring efficient workflow and a positive patient experience. Under pharmacist supervision, you will perform data entry, prescription processing, patient registration, and participate in vaccines and health screenings where allowed.

The role emphasizes accuracy, compliance, and strong customer service.