Pharmacy Operations Lead | People & Process Champion

Walgreens; Kannapolis (NC); On-site; USD 30,000 - 43,000; Full time

Job summary

Walgreens in Kannapolis, NC is hiring a full-time certified pharmacy technician to support day-to-day non-clinical pharmacy operations under a pharmacist's supervision. You will handle prescription data entry, patient registration, medication preparation, and participate in health services like vaccines, ensuring efficient workflow and a positive patient experience.

The role includes training, performance management of technicians, scheduling, and collaboration with store leadership to maintain

Qualifications

• High School Diploma or equivalent.
• PTCB certification required (except Puerto Rico).
• 1 year of pharmacy technician experience in retail or hospital setting.
• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations under pharmacist supervision.
• Assist with prescription data entry and patient registration.
• Support vaccination, health screenings, and other health services as allowed by law.
• Manage pharmacy workflow to ensure accuracy and timely service.
• Lead training and performance management of pharmacy technicians.

Skills

Customer service

Communication

Leadership

English fluency

Education

High School Diploma

PTCB certification

Job description

Walgreens in Kannapolis, NC is hiring a full-time certified pharmacy technician to support day-to-day non-clinical pharmacy operations under a pharmacist's supervision. You will handle prescription data entry, patient registration, medication preparation, and participate in health services like vaccines, ensuring efficient workflow and a positive patient experience.

The role includes training, performance management of technicians, scheduling, and collaboration with store leadership to maintain