Pharmacy Operations Lead - Patient Experience

Walgreens; Lansing (MI); On-site; USD 30,000 - 43,000; Full time

Job summary

Walgreens in Lansing, MI seeks a full-time certified pharmacy technician to support day-to-day non-clinical operations under a pharmacist's supervision, ensuring efficient workflow and a positive patient experience. You will process prescriptions, assist with vaccines and health services where permitted, and help manage inventory, reports, and training for pharmacy technicians.

The role requires a high school diploma, PTCB certification, at least one year of experience, English fluency, and a

Qualifications

• High School Diploma, GED, or equivalent.
• PTCB certification (except in Puerto Rico).
• Has one year of work experience as a pharmacy technician in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Perform day-to-day non-clinical pharmacy operations and ensure efficient workflow.
• Under supervision of a pharmacist, process prescriptions and maintain patient information.
• Lead technician hiring, training, and performance management.
• Ensure compliance with laws and company policies.

Job description

Walgreens in Lansing, MI seeks a full-time certified pharmacy technician to support day-to-day non-clinical operations under a pharmacist's supervision, ensuring efficient workflow and a positive patient experience. You will process prescriptions, assist with vaccines and health services where permitted, and help manage inventory, reports, and training for pharmacy technicians.

The role requires a high school diploma, PTCB certification, at least one year of experience, English fluency, and a