Pharmacy Operations Lead: Patient Experience & Team Growth

Walgreens; Shelby Charter Township (MI); On-site; USD 30,000 - 43,000; Full time

Job summary

Walgreens in Michigan is seeking a full-time certified pharmacy technician to support day-to-day non-clinical operations and deliver a positive patient experience. You will work under a pharmacist and supervise pharmacy technicians and cashiers, ensuring efficient workflow and compliant processes.

You will lead training, performance management, and scheduling, while assisting with vaccine administration, health screenings, and other services where permitted by law.

Qualifications

• Certified pharmacy technician (state requirements).
• Experience in non-clinical pharmacy operations.
• Supervise technicians and cashiers; ensure compliance.

Responsibilities

• Assist pharmacist in patient care including prescription data entry and preparation.
• Lead training, coaching, and performance management of technicians.
• Manage pharmacy workflow, inventory and records compliance.

Skills

Pharmacy operations

Customer service

People management

Training & development

Education

PTCB certification

Job description

Walgreens in Michigan is seeking a full-time certified pharmacy technician to support day-to-day non-clinical operations and deliver a positive patient experience. You will work under a pharmacist and supervise pharmacy technicians and cashiers, ensuring efficient workflow and compliant processes.

You will lead training, performance management, and scheduling, while assisting with vaccine administration, health screenings, and other services where permitted by law.