Pharmacy Operations Lead - Growth, Leadership, Impact

Guardian Pharmacy, LLC

Boca Raton (FL)

In loco

USD 90.000 - 110.000

Tempo pieno

2 giorni fa
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Descrizione del lavoro

Guardian Pharmacy of Southeast Florida in Boca Raton, FL, seeks an experienced Operations Manager to lead Supervisors and Lead Technicians, optimize staffing, and drive efficient workflow while maintaining customer service excellence.

The role requires 5+ years in a high-volume pharmacy and 2+ years in supervision; Lean Six Sigma is a plus. You will collaborate with local leadership to meet labor and budget goals and develop training programs.

Competenze

  • High School Diploma or GED required; Bachelor's degree preferred.
  • 5+ years of experience, preferably in high-volume pharmacy.
  • 2+ years' experience as a manager/supervisor
  • Advanced computer skills; pharmacy operations system experience preferred/required
  • Lean Six Sigma skills and experience preferred

Mansioni

  • Hire, manage, train, evaluate, coach, and develop Supervisors/Lead Technicians; assign duties and responsibilities
  • Assist with hiring and management of staff to ensure adequate coverage for workflow
  • Ensure Supervisors/Leads assign work volume appropriate to each technicians' duties and measure both productivity and accuracy
  • Responsible for ensuring operation of business is conducted efficiently and accurately while maintaining a high level of customer service
  • Evaluate workflow processes and implement changes as necessary to meet deadlines for input
  • Address and resolve customer issues related to operations and quality

Conoscenze

Work Ethic/Integrity
Leadership
Relational
Strategy and Planning
Problem Solving
Team Oriented

Formazione

Pharmacy Technician license/certification/registration
Bachelor's degree preferred

Strumenti

Pharmacy software systems

Descrizione del lavoro

Guardian Pharmacy of Southeast Florida in Boca Raton, FL, seeks an experienced Operations Manager to lead Supervisors and Lead Technicians, optimize staffing, and drive efficient workflow while maintaining customer service excellence.

The role requires 5+ years in a high-volume pharmacy and 2+ years in supervision; Lean Six Sigma is a plus. You will collaborate with local leadership to meet labor and budget goals and develop training programs.

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