Pharmacy Operations Manager - Lead High-Volume Care Team

Guardian Pharmacy Services Management; Boca Raton (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Total Rewards package

401(k) with company match

Health & Insurance Benefits

Job summary

Guardian Pharmacy of Southeast Florida in Boca Raton is seeking a seasoned manager to lead the local operations, supervise supervisors and technicians, and ensure timely, accurate workflow while maintaining high customer service. You will partner with leadership to set departmental objectives, optimize staffing, and implement process improvements.

A pharmacy background and strong computer skills are essential for success in this fast-paced healthcare environment.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Pharmacy Technician license/certification/registration required by state; national certification preferred (PTCB).
• 5+ years of experience, preferably in high-volume pharmacy.
• 2+ years' experience as a manager/supervisor.
• Strong computer skills; pharmacy operations system experience preferred/required.

Responsibilities

• Hire, manage, train, evaluate, coach, and develop Supervisors/Lead Technicians; assign duties and responsibilities.
• Assist with hiring and management of staff to ensure adequate coverage for workflow.
• Ensure Supervisors/Leads assign work volume appropriate to each technician's duties and measure productivity and accuracy.
• Ensure operation of business is conducted efficiently with high customer service.
• Evaluate workflow processes and implement changes to meet deadlines for input.
• Address and resolve customer issues related to operations and quality.
• Work collaboratively with other functional areas to maintain smooth workflow.
• Develop training manuals and programs for department and update as needed.
• Manage labor metrics to achieve business plan goals.
• Relationship management with relevant key vendors.

Skills

Leadership

Work Ethic

Relational

Strategy & Planning

Problem Solving

Teamwork

Education

High School Diploma or GED

Bachelor's degree preferred

Pharmacy Technician license/certification/registration

National Certification preferred (PTCB)

Tools

Pharmacy software

Advanced computer skills

Job description

Guardian Pharmacy of Southeast Florida in Boca Raton is seeking a seasoned manager to lead the local operations, supervise supervisors and technicians, and ensure timely, accurate workflow while maintaining high customer service. You will partner with leadership to set departmental objectives, optimize staffing, and implement process improvements.

A pharmacy background and strong computer skills are essential for success in this fast-paced healthcare environment.