Pharmacy Operations Lead & Customer Experience Advocate

Walgreens; Coalinga (CA); On-site; USD 30,000 - 43,000; Full time

Job summary

Walgreens in California is seeking a full-time certified pharmacy technician to support non-clinical pharmacy operations, assist pharmacists, and manage workflows. You will engage with customers to improve service quality and help with vaccine administration and health services within legal guidelines.

The role requires PTCB certification, at least one year of technician experience, and strong English communication. Flexible scheduling may be needed to meet store needs and patient demand.

Qualifications

• High School Diploma or equivalent is required.
• PTCB certification is required where allowed by local regulations.
• Minimum one year of work experience as a pharmacy technician in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Assist pharmacist in non-clinical, administrative pharmacy operations to ensure efficient workflow and positive patient experience.
• Operate pharmacy systems to obtain patient and drug information and process prescriptions.
• Lead training, coaching, and performance management of pharmacy technicians and plan workforce scheduling.

Skills

English proficiency

Customer service

Communication

Education

High School Diploma

PTCB certification

Job description

Walgreens in California is seeking a full-time certified pharmacy technician to support non-clinical pharmacy operations, assist pharmacists, and manage workflows. You will engage with customers to improve service quality and help with vaccine administration and health services within legal guidelines.

The role requires PTCB certification, at least one year of technician experience, and strong English communication. Flexible scheduling may be needed to meet store needs and patient demand.