Pharmacy Operations & Compliance Leader

Walgreens; Deerfield (IL); On-site; USD 100,000 - 175,000; Full time

Job summary

Walgreens is seeking a Manager, Pharmacy Administration & Services in Deerfield, IL to lead day-to-day operations of pharmacy programs and initiatives. You will oversee third-party billing, credentialing, Medicare compliance, and services like immunizations, MTM, and testing, while driving efficiency and regulatory adherence.

You will coach and develop teams, manage budgets, and partner with cross-functional colleagues to implement strategic pharmacy initiatives and new services, with travel up

Qualifications

• Minimum of 2 years of experience in pharmacy operations or related healthcare functions.
• Experience managing pharmacy programs and collaborating with cross-functional teams.
• Knowledge of pharmacy regulations and compliance requirements.
• Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Willingness to travel up to 10% for business purposes.
• At least 1 year of direct leadership, indirect leadership and/or cross-functional team leadership.

Responsibilities

• Manage and oversee pharmacy administration and/or services support programs, ensuring consistent and compliant execution of workflows and policies.
• Lead a team responsible for pharmacy billing, credentialing, service delivery, core pharmacy and compliance support.
• Collaborate with cross-functional partners to implement pharmacy initiatives that align with organizational goals.
• Monitor operational performance metrics and use data insights to recommend and implement improvements.
• Support change management efforts to facilitate adoption of new processes and systems.
• Ensure compliance with federal, state, and local pharmacy regulations, as well as internal policies.
• Provide coaching, guidance, and development opportunities for team members.
• Assist in budget management and resource planning within assigned pharmacy programs.
• Communicate program status, challenges, and successes to senior leadership and stakeholders.
• Supervise pharmacy administration staff, including hiring, performance management, and professional development.

Skills

Pharmacy operations

Leadership

Regulatory compliance

Cross-functional collaboration

Data analysis

Microsoft Office

Education

Pharmacy degree (B.S. or PharmD)

Healthcare Admin / Business degree

Tools

Microsoft Office

Data analytics tools

Job description

Walgreens is seeking a Manager, Pharmacy Administration & Services in Deerfield, IL to lead day-to-day operations of pharmacy programs and initiatives. You will oversee third-party billing, credentialing, Medicare compliance, and services like immunizations, MTM, and testing, while driving efficiency and regulatory adherence.

You will coach and develop teams, manage budgets, and partner with cross-functional colleagues to implement strategic pharmacy initiatives and new services, with travel up