Pharmacy Lead Technician & Training Coach

Kroger Family of Companies; Draper (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

Kroger Family of Companies in Draper, UT is seeking a Pharmacy Senior Certified Technician to support pharmacists and lead a high-performing team. You will assist with dispensing, patient interactions, immunizations where allowed, and daily operations to ensure accuracy and compliance.

This role emphasizes training, mentoring new technicians, maintaining HIPAA standards, inventory control, scheduling, and contributing to a safe, customer-focused healthcare environment.

Qualifications

• High School Diploma or GED required.
• 1 year of Pharmacy Certified Technician experience within the Kroger enterprise.
• Must be at least 18 years of age.
• Completion of national and/or state registration, certification or license depending upon state requirements.
• Excellent communication skills with leaders and peers.
• Ability to handle highly confidential information.

Responsibilities

• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Train and mentor new hire technician day-to-day training and support for pharmacy associates.
• Encourage, monitor and assist new techs through the technician training program.
• Ensure execution of department standards by leading by example and delegating as necessary.
• Serve as the primary representative for store-wide meetings/huddles.
• Help create and manage scheduling and station rotation for the hourly staff per labor forecasts.
• Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation.
• Administer immunizations where applicable by state law.
• Must be willing and able to adequately perform all essential job functions and tasks of a pharmacy senior certified technician.

Skills

Attention to detail

Customer service

Communication skills

Leadership

Organization

Planning

Professionalism

Confidential information handling

Education

High School Diploma or GED

Job description

Kroger Family of Companies in Draper, UT is seeking a Pharmacy Senior Certified Technician to support pharmacists and lead a high-performing team. You will assist with dispensing, patient interactions, immunizations where allowed, and daily operations to ensure accuracy and compliance.

This role emphasizes training, mentoring new technicians, maintaining HIPAA standards, inventory control, scheduling, and contributing to a safe, customer-focused healthcare environment.