Pharmacy Lead Technician & Team Coach

Kroger; Nashville (TN); On-site; USD 46,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Flexible scheduling

Employee assistance program

Tuition reimbursement

Associate discounts

Job summary

Kroger is seeking a Pharmacy Senior Certified Technician to support pharmacists and lead a high-performing team in a busy retail pharmacy in Nashville, TN. You will assist with all duties except those requiring pharmacist judgment, maintain accuracy in dispensing, data entry, and patient interactions, and mentor new technicians.

Responsibilities include HIPAA compliance, scheduling, inventory management, and ensuring store-wide safety and standards.

Qualifications

• High School Diploma or GED.
• 1 year or more of Pharmacy Tech experience.
• Pharmacy Technician Certification.
• Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to lead a high performing pharmacy team.
• Self-motivated, able to organize, prioritize, plan and meet deadlines.

Responsibilities

• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Train and mentor new hire technician day-to-day training and support for pharmacy associates.
• Encourage, monitor and assist new techs through the technician training program.
• Ensure execution of department standards by leading by example and delegating as necessary.
• Serve as the primary representative for store-wide meetings/huddles.
• Help create and manage scheduling and station rotation for the hourly staff per labor forecasts.
• Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation.
• Act as pharmacy safety subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate.
• Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist.
• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Pharmacy knowledge

Customer service

Attention to detail

Team leadership

Education

High School Diploma or GED

Pharmacy Technician Certification

Tools

Pharmacy software

Job description

Kroger is seeking a Pharmacy Senior Certified Technician to support pharmacists and lead a high-performing team in a busy retail pharmacy in Nashville, TN. You will assist with all duties except those requiring pharmacist judgment, maintain accuracy in dispensing, data entry, and patient interactions, and mentor new technicians.

Responsibilities include HIPAA compliance, scheduling, inventory management, and ensuring store-wide safety and standards.