Pharmacy Intake Coordinator

Amerita, Inc; Bentonville (AR); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible Spending Accounts (up to $5,0

Tuition discounts

401(k)

Paid Time Off

Shift Differential

DailyPay

Pet Insurance

Wellness programs

Discount programs

Job summary

Amerita is seeking an Intake Coordinator to ensure timely clearance of new referrals. You will manage referral intake, verify insurance, obtain necessary authorizations, and coordinate with pharmacy and billing teams.

The role centers on accurate data entry and clear communication with patients and providers. The position requires experience with healthcare referrals and payer types, plus strong verbal and written communication.

Qualifications

• High School Diploma/GED required; Associate degree preferred.
• Minimum two years’ experience collecting referral information in healthcare.
• Experience with Medicare, Medicaid, and commercial insurers.
• Knowledge of insurance verification and pre-certification procedures.
• Understand Amerita’s scope of services and payer contracts.

Responsibilities

• Takes infusion therapy referrals from referral sources.
• Ensures intake forms are complete and within Amerita’s scope.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographics, insurance, and authorizations into the computer system.
• Communicates with other departments regarding referral status.
• Notifies patients/families about coverage and payment responsibilities.
• Verifies which insurers have active Amerita contracts and ensures verification prior to pharmacist handoff.
• Maintains confidentiality of patient and proprietary information.

Skills

Verbal communication

Written communication

Insurance verification

Payer types experience

Referral intake

Healthcare experience

Education

High school diploma or GED

Associate degree preferred

Tools

EHR/EMR systems

Job description

Overview

The Intake Coordinator has primary responsibility for the timely clearance of new referrals.

Our Company

Amerita

Shift:

Monday-Friday 8:30am-5:00pm

Benefits and perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off*
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs

Responsibilities

• Takes Infusion Therapy referrals from referral sources.
• Ensures that all intake forms are complete, clear and within Amerita's scope of service.
• Obtains authorizations and re-authorizations as required by payers.
• Enters patient demographic, insurance and authorization information into the computer system.
• Communicates with other departments regarding the status of referrals.
• Notifies patients/families regarding coverage and payment responsibilities.
• Understands which insurance companies have active contracts with Amerita.
• Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
• Maintains confidentiality of patient and proprietary information.

Qualifications

• High School Diploma/GED or equivalent required; Associate's Degree or some college preferred
• Minimum two (2) years of experience collecting referral information in the healthcare market
• Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
• Knowledge of insurance verification and pre-certification procedures
• Understands the scope of services that Amerita can provide
• Strong verbal and written communication skills

About Our Line Of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com . Follow us on Facebook , LinkedIn , and X .