Pharmacy Customer Experience Associate

Walgreens; Hakes Corners (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is hiring for a customer-facing role focused on delivering friendly checkout service and assisting pharmacists. You will engage customers, help locate products, and ensure accurate processing of transactions while maintaining store standards.

Qualifications emphasize a strong English command, flexibility for evenings/weekends, and solid math and computer skills. Prior Walgreens experience and PTCB certification are preferred. Salary ranges are hourly and market-aligned.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prior experience in retail and with Walgreens is preferred.
• Good math and computer skills are beneficial.

Responsibilities

• Provide courteous, fair, friendly, and efficient checkout service on the assigned register.
• Assist pharmacists under supervision, entering patient and drug information in pharmacy systems.
• Help customers find products and answer questions to ensure a positive experience.
• Maintain clean counters and shelves, stock and price merchandise, and handle returns and exchanges.
• Support pharmacy operations and inventory management as directed by supervisors.
• Follow company policies and ensure accurate prescription processing where applicable.

Skills

Customer service

Cash handling

Education

PTCB certification

Tools

POS systems

Inventory software

Job description

Walgreens is hiring for a customer-facing role focused on delivering friendly checkout service and assisting pharmacists. You will engage customers, help locate products, and ensure accurate processing of transactions while maintaining store standards.

Qualifications emphasize a strong English command, flexibility for evenings/weekends, and solid math and computer skills. Prior Walgreens experience and PTCB certification are preferred. Salary ranges are hourly and market-aligned.