Pharmacy Customer Service Specialist - Flexible Schedule

Walgreens; Lockport (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Lockport, IL is seeking a Customer Experience Associate to deliver outstanding service at the register and assist pharmacists under supervision.

You will handle checkout, help customers locate items, ensure accurate prescription processing, and contribute to a clean, well‑merchandised store. Evening and weekend flexibility is required.

Prior retail experience and PTCB certification are preferred; the role offers opportunities to grow in a busy pharmacy environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Strong math skills for accurate cash handling.

Responsibilities

• Greet customers and provide assistance to ensure a positive experience.
• Register sales at the cash register and handle transactions.
• Assist pharmacist under supervision with processing prescriptions.
• Maintain clean, well‑stocked counters and shelves; price checks and inventory.
• Provide customer service in the photo area and assist with photo products.

Skills

Customer service

Cashier operations

Pharmacy support

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Lockport, IL is seeking a Customer Experience Associate to deliver outstanding service at the register and assist pharmacists under supervision.

You will handle checkout, help customers locate items, ensure accurate prescription processing, and contribute to a clean, well‑merchandised store. Evening and weekend flexibility is required.

Prior retail experience and PTCB certification are preferred; the role offers opportunities to grow in a busy pharmacy environment.