Pharmacy Customer Experience Associate - Flexible Schedule

Walgreens; Shorewood (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is hiring a Customer Service Pharmacy Associate to greet customers, assist with product selection and checkout at the cash register, and provide courteous service. You will support pharmacists by entering patient data, processing prescriptions, and helping with inventory and store upkeep.

The role emphasizes a friendly, accurate approach, familiarity with pharmacy systems, and ongoing training toward PTCB certification; evening/weekend availability is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prior Walgreens experience is a plus.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacists under supervision and uses pharmacy systems to enter patient and drug information and process prescriptions.
• Maintains clean, merchandised counters and shelves and assists customers in locating products.
• Supports Pharmacy Manager with inventory and clerical duties, including processing third-party claims and handling exchanges.
• Provides customer service in-store areas (photo, OTC) and adheres to company policies.

Skills

Customer service

Cash handling

Pharmacy systems

English fluency

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is hiring a Customer Service Pharmacy Associate to greet customers, assist with product selection and checkout at the cash register, and provide courteous service. You will support pharmacists by entering patient data, processing prescriptions, and helping with inventory and store upkeep.

The role emphasizes a friendly, accurate approach, familiarity with pharmacy systems, and ongoing training toward PTCB certification; evening/weekend availability is preferred.