Pharmacy Customer Experience Associate — Flexible Schedule

Walgreens; Downers Grove (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Downers Grove, IL is seeking a friendly, customer-focused Retail Associate to provide efficient checkout service and assist the pharmacist under supervision with prescription processing. You will help with inventory, stocking, and customer inquiries in a fast-paced store environment.

The role requires flexible availability including evenings and weekends, and preferred candidates have six months of retail experience and PTCB certification. Strong math and computer skills are a plus.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Process sales at the register and provide courteous, efficient checkout service.
• Assist pharmacist under supervision in processing prescriptions and maintaining patient information in pharmacy systems.
• Maintain store cleanliness, stock shelves, and assist with inventory and price checks.
• Support pharmacy department on inventory management and workflow, including entering patient data and processing third-party claims.
• Provide customer service in the photo area and assist web pick-up orders as needed.
• Adhere to company policies and comply with pharmacy codes of conduct and Good Faith Dispensing.

Skills

Customer service

Cash handling

Communication skills

English fluency

Education

PTCB certification

Job description

Walgreens in Downers Grove, IL is seeking a friendly, customer-focused Retail Associate to provide efficient checkout service and assist the pharmacist under supervision with prescription processing. You will help with inventory, stocking, and customer inquiries in a fast-paced store environment.

The role requires flexible availability including evenings and weekends, and preferred candidates have six months of retail experience and PTCB certification. Strong math and computer skills are a plus.